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Camelot® Greece Information Security Policy

With the development of an Information Security Management System according to ISO 27001:2013, Camelot® establishes a framework for identifying, assessing, evaluating and addressing threats to the transmitted information.

The Information Security Policy focuses on:

  • protect the company’s computing resources and information in transit from any threat, internal or external, intentional or accidental
  • business continuity, ensuring its profitability, competitiveness and commercial image
  • systematic risk assessment and risk management
  • archiving data, preventing viruses and external intrusions, controlling access to systems, recording all security incidents and managing unexpected developments
  • continuous information of management and staff on information security issues and the conduct of training seminars for staff
  • continuous and systematic monitoring and improvement of the Information Security Management System.

This Security Policy is published and communicated to all employees of the company, as well as to all external partners and other interested parties.

Policy against violence and discrimination

Camelot® is committed to promoting, nurturing and maintaining a culture of diversity, equality and inclusion among its people.

Our human capital is the most valuable asset we have. The collective sum of individual differences, life experiences, knowledge, ingenuity, innovation, self-expression, unique abilities and talent that our employees invest in their work represents an important part not only of our culture, but also of our reputation and our company’s achievements.

We embrace and encourage our employees’ differences in age, color, disability, ethnicity, marital status, gender identity or expression, language, national origin, physical and mental ability, political beliefs, race, religion, sexual orientation, socioeconomic status, experience level, and other characteristics that make our employees unique.

Our policies regarding the continuous development of a healthy working environment at Camelot® apply to and are based on the principle of gender equality and diversity that encourages and imposes:

• Communication with respect and cooperation between all employees.

• Elimination of all forms of violence and intimidation in the workplace and society, wherever it comes from.

• Teamwork and employee participation, allowing representation of all employee teams and perspectives.

• Work/life balance through flexible work schedules to address the diverse needs of employees.

• Contributions from employers and employees to the communities we serve to promote greater understanding and respect for diversity.

All Camelot® employees have a responsibility to treat others with dignity and respect at all times. All employees are expected to exhibit behavior that reflects inclusion during work, in work operations inside or outside the physical space of the premises, and at all other company-sponsored events and participates. All employees are also required to attend and complete annual diversity awareness training to enhance their knowledge to fulfill this responsibility.

Any employee found to have exhibited any misconduct or conduct against others may be subject to disciplinary action.

Employees who believe they have experienced any kind of discrimination that conflicts with the company’s diversity policy and initiatives should seek help from a supervisor or management representative.

Camelot® UK Quality Policy

Camelot’s® quality policy is reflected in the main purpose of its operation and its vision to provide high quality goods and services in the field of water treatment systems, with a commitment to comply with customer requirements and the pursuit of continuous improvement and efficiency of its operation.

The development and expansion of Camelot’s® capabilities, through its continuous effort to adapt to its constantly and aggressively changing business environment, which is directly affected by the expectations and needs of its customers, is the way in which the company envisions its offer to the Greek consumer and with possibilities of expansion in markets of other countries, contributing to the entrepreneurship of the country.

To achieve its vision, Camelot® has developed and implements a Quality Management System, in accordance with the international standard EN ISO 9001:2015, whose processes it is committed to adhere to, in its effort to:

  • Meaningful, constructive and reliable communication with customers and other interested parties.
  • Continuous improvement of the products and services provided.
  • The integrity and effectiveness of staff training.
  • The monitoring and control of the processes applied.
  • The establishment of objective and measurable objectives – quality objectives that are consistent with the quality policy.
  • The communication of its quality policy and its objectives – objectives to all interested parties.
  • Continuous improvement, through the review of its Quality Management System.

Camelot® is committed to taking the necessary actions required each time for continuous improvement and to constantly ensure the implementation and maintenance of its Quality Policy, in order to constantly detect signs of improvement and comply with the principles of quality management and continuous improvement that it seeks.

Environmental Policy and Health and Safety at Work

Camelot’s® Management is committed to managing Occupational Health and Safety and Environmental Health and Environmental issues with the same responsibility and importance with which it treats all its operations in the marketing and technical support of water treatment systems. We believe that the adoption of this policy benefits employees, customers, partners, the state and society in general.

We intend to carry out our commitment by following the principles of prevention and protection, disclosure of our actions and continuous improvement of our performance in the fields of OSH.Specifically, we are committed to support the implementation of HSEP management methods to ensure the prevention of pollution and the elimination of accidents and occupational diseases, as well as the harmonization of the company with the relevant legislative requirements and other commitments that we undertake.

This continuous effort is carried out on the one hand by monitoring and implementing modern technologies and international practices and on the other hand by informing, training and involving employees and external partners in the management of YAEP, as well as through regular reviews of the system by the Management.

The constant search for improvement in the applied marketing methods and technical support will help Camelot® to continue operating in a safe workplace and a healthy and sustainable environment, both in the office spaces and at the local service points. For the progress of these actions, we will inform customers, employees, partners and other interested parties of the company.

The Management gives its full support and the highest priority to the HSP Management System and in consultation with the staff is committed to implement its specifications to achieve the above objectives.

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